Thank you for choosing Femm Shop for your feminine care needs. This Shipping Policy outlines the details of how we handle shipping and delivery of our products to ensure your satisfaction. By placing an order with us, you agree to the terms and conditions outlined in this policy.
1. Shipping Methods and Rates
We offer a variety of shipping options to cater to your needs. The available shipping methods and associated rates will be displayed during the checkout process. Shipping rates are determined based on factors such as your location, selected shipping method, and the total weight of your order.
2. Order Processing Time
After your order is placed and payment is successfully processed, we will begin processing your order. Please allow 3 business days for order processing before shipment. During peak periods or promotions, processing times may be slightly longer, and we appreciate your patience.
3. Estimated Delivery Time
Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information. The estimated delivery time will depend on the shipping method you selected during checkout and your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions and carrier delays.
4. Tracking Your Order
You can track the status of your order using the provided tracking number in your shipping confirmation email. This will allow you to monitor the progress of your package and estimate its arrival.
5. Order Changes and Cancellations
Once an order is placed, we start processing it promptly to ensure timely delivery. As a result, changes or cancellations to orders may not be possible after a certain point in the processing timeline. If you need to modify or cancel your order, please contact our customer support team as soon as possible for assistance.
6. Shipping Charges and Taxes
Shipping charges are calculated based on the shipping method you select and the destination address. Please note that orders shipped to certain locations may also be subject to local taxes, duties, or customs fees upon arrival. These fees are the responsibility of the recipient and are not included in the total order cost.
7. Contact Us
If you have any questions, concerns, or special requests related to shipping, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure your shopping experience is smooth and enjoyable.
By placing an order with Femm Shop, you acknowledge that you have read and understood this Shipping Policy and agree to its terms and conditions.